Helping Through Counselling
At Q & A, we believe that hospitality is a crucial ingredient in demonstrating our respect for the dignity of people, and thus we choose to refer to our clients/patients as guests.
Often, our guests choose to engage in counselling because of either a serious problem they have recently experienced or a problem they have identified and are looking for strategies and techniques to get to where they want to be. We are known for our high level of cultural competence which may be why many of our guests choose to reach out to us.
Most of our guests receive help on an individual basis. We also provide couple’s and family counselling. Our guests are usually Adults who have been referred by their Physician for symptoms of a DSM 5 diagnosis. However, we also have a lot of experience working with teenagers and students on their unique mental health and/or academic challenges.
Children are always welcome, however, this is not our area of expertise but we are happy to provide an initial consultation to discuss whether there are better options as your child’s benefit is our top priority.
How to Get an Appointment and What to Expect?
The most optimal form of getting an appointment in the quickest possible way is to be ready with some of the documents we require. The first is a referral from a health professional, usually the family Physician. Although we are still happy to walk you through this process, you can prevent delays by asking your Physician about being referred to our office.
Once you have sent in the referral, we quickly process the request and send you a brief information sheet to give you a chance to review and decide to continue. Additionally, in some cases, we may send you a link to access the members only section of our website to benefit from some of the more specific resources tailored to your current situation.